This Trade Policy outlines the rules and conditions governing all transactions conducted through sfwpay (“we”, “our”, or “us”). By using our platform, you agree to comply with this policy in full.
sfwpay provides a platform for financial transactions, including but not limited to:
Currency exchange (buying/selling)
Money transfers
Digital currency transactions
Financial reporting and user account management
All trades and transactions must comply with local and international laws, anti-money laundering (AML), and counter-terrorism financing (CTF) regulations.
To use our trading services, you must:
Be at least 18 years of age
Provide accurate and complete personal information
Not be located in a country subject to sanctions or restrictions
We reserve the right to request identity verification at any time.
All exchange rates are dynamic and subject to real-time market fluctuations.
Once a trade is confirmed, it cannot be reversed or refunded unless there is a clear technical error.
Users are responsible for reviewing the transaction details before confirming.
Service fees may apply and will be displayed prior to confirming any transaction.
Any third-party charges (e.g., bank fees, blockchain gas fees) are the responsibility of the user.
Users are strictly prohibited from:
Engaging in fraudulent, illegal, or suspicious trading activities
Using the platform for money laundering or terrorist financing
Attempting to hack, reverse-engineer, or exploit the platform
Violations may result in suspension or permanent termination of your account, and may be reported to relevant authorities.
In case of disputes:
Users must notify our support team within 7 days of the transaction
We will investigate the issue and provide a resolution based on our platform’s logs and data
Our decision will be final in the absence of legal intervention
sfwpay shall not be liable for:
Losses due to market fluctuations
Delays or failures caused by third-party services or technical errors
Unauthorized access to your account due to your own negligence
We may update this Trade Policy at any time. Users will be notified of significant changes via email or website notice.
For any questions or concerns regarding this Trade Policy, please contact us:
📧 Email: info@sfwpay.com